any bigpond customers on here tonight?

[Dutchy]

posting this from my phone. Our bigpond adsl has gone down and they have told us it is a state wide problem. Any one else know anything?

[Wedgie]

Any one else know anything?

I know that Bigpond is crap but I don't think that helps you.

PS Internode is alive and well tonight!

[A Mum]

I'm a Bigpond customer and I'm online

[Dog_ger]

Me too.

I'm BigPond BroadBand:lol:

Never had any troubles after 7 years....

[Punk Rooster]

i'm on Bigpond

[hearts on fire]

I'm on Bigpond too, no problems.

[redwhiteandblueblooded]

me too.apparently the whole NT went down* communications wise today.are you in the NT?

[Dutchy]

Thanks all

despite 3 calls last night and over an hour on each one with each operator giving me a different cause, its all back up and running today

any faith I had in Telstra is now gone, bring on July when my contract is up and Im outta there!

[Psyber]

Thanks all
despite 3 calls last night and over an hour on each one with each operator giving me a different cause, its all back up and running today
any faith I had in Telstra is now gone, bring on July when my contract is up and Im outta there!

I was a BigPuddle customer some years ago. The "helpdesk" always lies and tells you it is your equipment.
I've since been happy with iiNet, and more recently Internode.

[Sploosh]

I've been with internode for well over 10 years and have always been very happy with their service.

[BenchedEagle]

Can i just give all u Bigpond customers out there a lil tip iv picked up from the business im in.

Call up after u start payin full price ie after 12 months half price etc>
Get through to disconnections dept>
Ask how long is left on contract because u want to leave due to pricing>
Reluctantly accept the $10-$40 (dependant on plan) discount ul get offered for them to 'save' you!>
Buy me a beer with your savings


I did it instead of $69.95 i payed $49.95 for 12GB Liberty 1500/256

Let me know how u go, its in the disconnections team targets to get 'Saves' so they get a customer credit allowance they are free to use on u to keep uwith Bigpond. So its a sure thing