by The Dark Knight » Tue Aug 19, 2014 10:32 pm
My bank.
I have a long term investment account which every three months ends, I add money from my savings to the account and start it again for the next three months gaining interest on the amount that's in there. Every three months before the end date I get a form in the mail which I fill out to transfer the amount of money that I want to transfer, I then go into the bank and hand the form in and they process the form and transfer the money for the next three months, seems easy enough.
Last Thursday I went into the bank hand in my form and to make sure the correct amount is transferred I keep an eye on my account to see when the money has been transferred, nothing has been transferred as of today. Today I get the certificate for my account to confirm that it's been processed for the next three months with no extra money added like I wanted. So I ring the bank to find out what went wrong. The guy at the bank checks up on my account and goes looking for my form I handed in Thursday. He tells me it was left in their file that's yet to be processed but for some reason they still send me the Certificate to show it's been processed for the next three months. FFS c**ts, what do you people do all day, being in control of my accounts and money I expect you to manage it and transfer the money ASAP, not leave my form in the 'to do pile' and then I have to make the effort 3 working days later to chase it up. Do your job FFS, I'm sure it's not that hard as you do it all the time.