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any bigpond customers on here tonight?

PostPosted: Tue Apr 07, 2009 9:22 pm
by Dutchy
posting this from my phone. Our bigpond adsl has gone down and they have told us it is a state wide problem. Any one else know anything?

Re: any bigpond customers on here tonight?

PostPosted: Tue Apr 07, 2009 9:28 pm
by Wedgie
Dutchy wrote: Any one else know anything?

I know that Bigpond is crap but I don't think that helps you.

PS Internode is alive and well tonight! :D ;)

Re: any bigpond customers on here tonight?

PostPosted: Tue Apr 07, 2009 9:39 pm
by A Mum
I'm a Bigpond customer and I'm online O:)

Re: any bigpond customers on here tonight?

PostPosted: Tue Apr 07, 2009 9:59 pm
by Dog_ger
Me too.

I'm BigPond BroadBand:lol:

Never had any troubles after 7 years.... :lol:

Re: any bigpond customers on here tonight?

PostPosted: Tue Apr 07, 2009 10:10 pm
by Punk Rooster
i'm on Bigpond

Re: any bigpond customers on here tonight?

PostPosted: Tue Apr 07, 2009 10:46 pm
by hearts on fire
I'm on Bigpond too, no problems.

Re: any bigpond customers on here tonight?

PostPosted: Wed Apr 08, 2009 12:29 am
by redwhiteandblueblooded
me too.apparently the whole NT went down* communications wise today.are you in the NT?

Re: any bigpond customers on here tonight?

PostPosted: Wed Apr 08, 2009 9:50 am
by Dutchy
Thanks all

despite 3 calls last night and over an hour on each one with each operator giving me a different cause, its all back up and running today

any faith I had in Telstra is now gone, bring on July when my contract is up and Im outta there!

Re: any bigpond customers on here tonight?

PostPosted: Wed Apr 08, 2009 10:42 am
by Psyber
Dutchy wrote:Thanks all
despite 3 calls last night and over an hour on each one with each operator giving me a different cause, its all back up and running today
any faith I had in Telstra is now gone, bring on July when my contract is up and Im outta there!
I was a BigPuddle customer some years ago. The "helpdesk" always lies and tells you it is your equipment.
I've since been happy with iiNet, and more recently Internode.

Re: any bigpond customers on here tonight?

PostPosted: Wed Apr 08, 2009 10:48 pm
by Sploosh
I've been with internode for well over 10 years and have always been very happy with their service.

Re: any bigpond customers on here tonight?

PostPosted: Thu Apr 16, 2009 2:20 am
by BenchedEagle
Can i just give all u Bigpond customers out there a lil tip iv picked up from the business im in.

Call up after u start payin full price ie after 12 months half price etc>
Get through to disconnections dept>
Ask how long is left on contract because u want to leave due to pricing>
Reluctantly accept the $10-$40 (dependant on plan) discount ul get offered for them to 'save' you!>
Buy me a beer with your savings :)


I did it instead of $69.95 i payed $49.95 for 12GB Liberty 1500/256

Let me know how u go, its in the disconnections team targets to get 'Saves' so they get a customer credit allowance they are free to use on u to keep uwith Bigpond. So its a sure thing