I've been with TPG for a while on their various ADSL plans, pretty happy with my last/current plan which was $49.95 a month, 20gb download limit (before throttled at 64k) at speed of 1.5mb down 256k up.
In the past I've always found being on a contract that when your contract runs out a better one will become available, but even before my current contract ran out I get this email:
Dear Valued Customer,
The ADSL Broadband plan you are currently subscribed to is no longer available due to a significant Telstra wholesale price increase.
In order for you to continue receiving TPG's Broadband service you need to move to another ADSL plan.
Please advise us of your choice by visiting https://cyberstore.tpg.com.au/register/change_plan.php and selecting the appropriate new plan. You will need to make your selection by 13/04/2006.
The standard $59.00 change of plan fee will not apply, nor will contract periods.
If no selection is made by 13/04/2006, you will be moved to our Value 1500/10G ADSL plan. This plan includes unlimited downloads and is throttled to 64k once 10GB is exceeded per month.
As soon as ADSL2+ service becomes available at your exchange we will offer you FREE migration to our ADSL2+ plans http://www.tpg.com.au/dslam
Remember: ** visit https://cyberstore.tpg.com.au/register/change_plan.php to make your new plan selection
** select your new plan before 13/04/2006
We appreciate your understanding, and thank you for your ongoing support.
Yours faithfully
TPG Internet
How friggen rude is that? The plan they'll auto put me on costs $10 more per month with only 10 gb limit instead of 20gb!!!
Stuff that, Ive set the balls in motion to join Internode on ADSL2, same price as what I would have been with TPG, more download, better service and much quicker!!