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Any ideas?

PostPosted: Wed Jun 21, 2006 1:04 pm
by RustyCage
I keep getting this stupid pop up type thing coming up on my computer every 3 or 4 minutes. Its not like an internet ad type pop up, but a error type message. Each one is worded a bit differently but says virtually the same thing, along the lines of the system registry has critical errors, may lead to data loss or corruption, scan system immediately, go to http://www....

I have Optus Broadband and the error came with something on the installation CD that came with it. I have been able to remove the problem before, but it came back when I had to reinstall Optus. I have tried registry scans, spyware scans, ad scans, virus scans and those sort of things, but nothing gets rid of it.

PostPosted: Wed Jun 21, 2006 1:48 pm
by heater31
have you spoken to optus???

knowing them they would be about as useful as tits on a bull.

PostPosted: Wed Jun 21, 2006 5:00 pm
by RustyCage
heater31 wrote:have you spoken to optus???

knowing them they would be about as useful as tits on a bull.


I haven't yet, but Im sure they will say it has nothing to do with them. Nothings ever their fault.

PostPosted: Wed Jun 21, 2006 5:47 pm
by Wedgie
The whirlpool forums are always a good place to start, here's a direct link to the one dedicated especially to Optus users:
http://forums.whirlpool.net.au/forum-threads.cfm?f=15

PostPosted: Thu Jun 22, 2006 6:46 pm
by Kahuna
Doubt if it anything to do with Optus.A popup that warns of potential disaster and links to a website screams "malware".What is the page it links to?

PostPosted: Fri Jun 23, 2006 1:58 am
by RustyCage
Kahuna wrote:Doubt if it anything to do with Optus.A popup that warns of potential disaster and links to a website screams "malware".What is the page it links to?


Different one each time, but always something to do with a registry cleaner or scanner. It might not have anything to do with Optus, but it definately came from their installation CD.

PostPosted: Fri Jun 23, 2006 6:33 am
by Kahuna
http://forums.whirlpool.net.au/forum-re ... m?t=208070

This link seems to confirm that Optus do in fact install "extras" onto your pc.
Try Hijack This as referred in the link.
Sorry can't be of more help.

PostPosted: Sat Jun 24, 2006 9:17 am
by duncs7
I had that 2, Its Malware or adware. NoWindows proplem will direct u to a site to buy a product. What ya do is
Type in the message in google.
Should give u a site that tells u how to remove it.
From memory u have to mess with the registry a bit, so follow the instructions exactly.
Let me know how u go.

PostPosted: Sat Jun 24, 2006 9:18 am
by duncs7
OMG, im helping a Port supporter!! How embarrasing.

PostPosted: Fri Sep 22, 2006 1:58 am
by RustyCage
Just had to reformat my comp, and the error message popped up again.

To get rid of it you need to turn off Messenger Service.

To turn off the Messenger Service, go into Control Panel. In XP category view, click Performance and Maintenance, Administrative Tools, then Services. In XP classic view or W2K, go into Administrative Tools, and then Services. Scroll down to Messenger, right-click it and click Stop. After it stops, right click it again and select Properties. Change Startup Type to disabled, and click OK.

No more pop up.

PostPosted: Fri Sep 22, 2006 2:58 pm
by Dissident
Problem is, messanger service is there for a reason :)

Better to fix what the issue is!

Just, isn't always easy ...

PostPosted: Fri Sep 22, 2006 3:13 pm
by RustyCage
Dissident wrote:Problem is, messanger service is there for a reason :)

Better to fix what the issue is!

Just, isn't always easy ...


fkd if I know what the problem is though!! Ive found nothing on the net that has been able to fix the problem, or tell me whats going on, other than telling me to turn messenger service off.

PostPosted: Fri Sep 22, 2006 3:27 pm
by Dissident
Sounds like malware/spyware.

Something you've installed can make that come up - making you think you need to download a program, clean something, etc.

PostPosted: Thu Sep 28, 2006 10:58 am
by CedeNullis
Agree with Dissident, sounds like malware/spyware. Have you tried restoring your computer to when it was bug free? If the message is redirecting you to a website it is probably malware/spyware.

technical support forum

PostPosted: Mon Oct 16, 2006 3:03 pm
by Lunchcutter
hey for anyone experiencing computer problems i have found

http://www.techsupportforum.com

a really helpful site... just register post your issue (and log) and an it expert will analyse your problem and offer fixes etc...

it is free but please donate if they assist you - it is run mostly by volunteers

other than that the only other advice I can give is

DON'T USE THE "DOCTOR" i wont be more specific however my mum used these rogues to come to her house once at 90 bucks an hour after four hours the tossa left and my mums computer was still stuffed!