WDTV -losing picture when changing audio channel

[azzaisbest]

Hi Guys,

can anyone help with this problem , all of a sudden i cannot switch the audio language when putting on a movie without losing the picture, could do this before. any suggestions??

[smac]

Hi Guys,

can anyone help with this problem , all of a sudden i cannot switch the audio language when putting on a movie without losing the picture, could do this before. any suggestions??

Have you updated firmware since it worked, or has anything else changed?

If not, check to see you have the latest firmware and see if that helps.

[azzaisbest]

Hi Guys,

can anyone help with this problem , all of a sudden i cannot switch the audio language when putting on a movie without losing the picture, could do this before. any suggestions??

Have you updated firmware since it worked, or has anything else changed?

If not, check to see you have the latest firmware and see if that helps.

i have updated to the latest firmware and it has been working since i did this, like i said it has just happened, dont know if the likds have mucked up any of the settings, have restored back to factory settings , but that has not done anything

[smac]

Are the audio streams encoded to the file? What is the file type?

[azzaisbest]

Are the audio streams encoded to the file? What is the file type?

mkv