by mighty_tiger_79 » Tue Mar 12, 2019 9:52 am
Our main client is getting a heap of stock delivered and had organised a daily bin pick up.
The client had done all the work, got a quote etc. And were happy with the price.
Client didnt have an account with company providing the bin service, but we do.
They just wanted us to provide an invoice for them. Thats it.
But no, the masterminds in head office, didnt read the emails or listen to the instructions over the phone clearly and were chasing up another quote through another company.....
All the office had to do was provide an invoice, make 2 phone calls and its sorted. But NOOOO this drama went on for days.
Client and I had discussed a fair price. Our office comes back with an outrageous figure
So luckily, I have a great relationship with our clients here, but now any future work that could go to us, is likely to be given off elsewhere.
Matty Wade is a star and deserves more respect from the forum family!