I need to know....

[Lightning McQueen]

I hear ya, wife & kids look for any excuse to turn the bloody heater on. Put on a hoody or a blanket ffs…

Son does the same while walking about in nothing else than footy shorts.

[Vamos]

Im 18 all year round, cant stand being hot

I go in my lads room last night and he has the split system pointing down throwing snow at him while he's rugged up under the quilt!!!!!!!!!!!!!!!!

I had to point out that the ceiling fan will do the same trick for a 10th of the cost.

Deadset boofheads aren't they. My boy used to have his fan on 365 days a year on high until it went all wobbly. You reckon he heard me the first 162 times I told him not to put it on high.

[Lightning McQueen]

Im 18 all year round, cant stand being hot

I go in my lads room last night and he has the split system pointing down throwing snow at him while he's rugged up under the quilt!!!!!!!!!!!!!!!!

I had to point out that the ceiling fan will do the same trick for a 10th of the cost.

Deadset boofheads aren't they. My boy used to have his fan on 365 days a year on high until it went all wobbly. You reckon he heard me the first 162 times I told him not to put it on high.

They certainly are.

The lad comes and drops off a bowl on to the sink while I'm nearby, "Hey mate, do you like doing dishes?" I ask.

"Na, not really" he replies

"Well neither do I so clean your own shit"

I'm generally pretty placid and we have a lot of laughs but then when I look around and he has random shit left out I end up letting loose.

I got home last night to the deep fryer out, gravy bucket sitting there with no lid on it, plate still on the kitchen table with a half full drink next to it, it didn't go down too well.

[Lightning McQueen]

Can anyone point me in the right direction for customer service courses? I'm trying to give my staff some time away from the office and learn some different techniques to their roles.

I've had a look at the AIM website but there doesn't seem to be anything that stands out to suit the needs.

[Footy Chick]

Can anyone point me in the right direction for customer service courses? I'm trying to give my staff some time away from the office and learn some different techniques to their roles.

I've had a look at the AIM website but there doesn't seem to be anything that stands out to suit the needs.

try careerlink or another organisation like that, they can step you in the right direct (if they still exist)

[Vamos]

Can anyone point me in the right direction for customer service courses? I'm trying to give my staff some time away from the office and learn some different techniques to their roles.

I've had a look at the AIM website but there doesn't seem to be anything that stands out to suit the needs.

My joint has Linkedin Learning for its employees. I haven't used it but others at work have, and found it useful.

[Jimmy_041]

Im 18 all year round, cant stand being hot

I go in my lads room last night and he has the split system pointing down throwing snow at him while he's rugged up under the quilt!!!!!!!!!!!!!!!!

I had to point out that the ceiling fan will do the same trick for a 10th of the cost.

Deadset boofheads aren't they. My boy used to have his fan on 365 days a year on high until it went all wobbly. You reckon he heard me the first 162 times I told him not to put it on high.

They certainly are.

The lad comes and drops off a bowl on to the sink while I'm nearby, "Hey mate, do you like doing dishes?" I ask.

"Na, not really" he replies

"Well neither do I so clean your own shit"

I'm generally pretty placid and we have a lot of laughs but then when I look around and he has random shit left out I end up letting loose.

I got home last night to the deep fryer out, gravy bucket sitting there with no lid on it, plate still on the kitchen table with a half full drink next to it, it didn't go down too well.

WTF is a gravy bucket? Is that like a lard tin?

[The Bedge]

Can anyone point me in the right direction for customer service courses? I'm trying to give my staff some time away from the office and learn some different techniques to their roles.

I've had a look at the AIM website but there doesn't seem to be anything that stands out to suit the needs.

I'll help.

Lesson one: Don't be a rude prick.
Lesson two: empathise with the customer.
Lesson three: repeat the customers concern back to them for clarity.
Lesson four: Aim to fix the problem.
Lesson five: Use your manners.

[Vamos]

It's where crumbs are laid to rest. RIP

[mighty_tiger_79]

Can anyone point me in the right direction for customer service courses? I'm trying to give my staff some time away from the office and learn some different techniques to their roles.

I've had a look at the AIM website but there doesn't seem to be anything that stands out to suit the needs.

I'll help.

Lesson one: Don't be a rude prick.
Lesson two: empathise with the customer.
Lesson three: repeat the customers concern back to them for clarity.
Lesson four: Aim to fix the problem.
Lesson five: Use your manners.

How much are you gonna charge for a 3 day customer service seminar??


Sent from my SM-G781B using Tapatalk

[Lightning McQueen]

Can anyone point me in the right direction for customer service courses? I'm trying to give my staff some time away from the office and learn some different techniques to their roles.

I've had a look at the AIM website but there doesn't seem to be anything that stands out to suit the needs.

I'll help.

Lesson one: Don't be a rude prick.
Lesson two: empathise with the customer.
Lesson three: repeat the customers concern back to them for clarity.
Lesson four: Aim to fix the problem.
Lesson five: Use your manners.

It really is that easy.

[Lightning McQueen]

Can anyone point me in the right direction for customer service courses? I'm trying to give my staff some time away from the office and learn some different techniques to their roles.

I've had a look at the AIM website but there doesn't seem to be anything that stands out to suit the needs.

I'll help.

Lesson one: Don't be a rude prick.
Lesson two: empathise with the customer.
Lesson three: repeat the customers concern back to them for clarity.
Lesson four: Aim to fix the problem.
Lesson five: Use your manners.

How much are you gonna charge for a 3 day customer service seminar??


Sent from my SM-G781B using Tapatalk

Depends on the catering.

[Rams52]

Can anyone point me in the right direction for customer service courses? I'm trying to give my staff some time away from the office and learn some different techniques to their roles.

I've had a look at the AIM website but there doesn't seem to be anything that stands out to suit the needs.

Canity is one we used with some success. https://www.canity.com/
There are heaps out there though, and it helps to be clear on what you want to change/improve on if you have specific needs, and then try to tailor the training required to cover that off.

[Lightning McQueen]

WTF is a gravy bucket? Is that like a lard tin?

[Lightning McQueen]

Thanks guys, I had to enter my details for one of them to download their brochure, they rang me within minutes.

[Vamos]

Thanks guys, I had to enter my details for one of them to download their brochure, they rang me within minutes.

Could have just drove to Banquet Foods at Albert Park and taken a photo of one

[shoe boy]

Why is there such a high number of same sex marriage in women's cricket, soccer, afl for example but not the men's game ?

[Lightning McQueen]

Thanks guys, I had to enter my details for one of them to download their brochure, they rang me within minutes.

Could have just drove to Banquet Foods at Albert Park and taken a photo of one

Do they do customer service courses?

[MW]

Why is there such a high number of same sex marriage in women's cricket, soccer, afl for example but not the men's game ?

If I was to assume, it would be because sport is seen as a masculine game, with the majority of gay female players being masculine themselves whereas gay males tend to be more feminine and avoid sport.

That's a very broad view and not intended to offend anyone so don't cancel me

[Lightning McQueen]

Why is there such a high number of same sex marriage in women's cricket, soccer, afl for example but not the men's game ?

It's more socially accepted for women to "come out" it seems in professional sport.

Without facts or statistics you'd think women are more likely to get married too, it's always been a higher priority for women than it is for men.