by Spargo » Wed Feb 27, 2019 1:24 pm
Nespresso. They’ve stuffed my wife around ridiculously.
Monday last week she notices they’ve taken $40 out of her bank account. No coffee order has been made for weeks, nothing delivered for weeks, no direct debit agreement in place either. She rings the bank, they tell her to ring Nespresso. Ring Nespresso & get the run around. “Are you sure you haven’t placed an order? Maybe you forgot you did & it just hasn’t arrived yet”.
Umm, noooo. My wife would know if she placed an order, so should the stupid bitch on the other end - as there would be an order number!
“We’ll do some checking & ring you back”...
Two days later, no contact. My wife rings them again. They try bullshitting again. Finally agree that it shouldn’t have been taken out & it will be put back in on Tuesday (yesterday) & we’ll send you 2 sleeves of pods for your trouble. Two??? It should’ve been two months worth - or at least $40 worth!
Check bank account today, surprise surprise - it’s not in there. Back on the phone, “Yes I can see we were putting that back in your account - but I don’t have any proof we took your money”. My wife explains it had been settled last week, but this cow was having none of it. So my wife has now sent screen shots of her bank acc with their “transaction” highlighted. That was three f#cking hours ago, still no refund.
How unprofessional & incompetent can you get?
2017 safooty NFL tipping champ
2024 champ, Spargo’s Good Friday Cup @ Ascot
I’ll wait for an angel, but I won’t hold my breath
‘Magine they’re busy, think I’m doin’ ok…