gadj1976 wrote:heater31 wrote:gadj1976 wrote:fisho mcspaz wrote:AGL - they can just go to hell. I rang them ages ago because they never set up our electricity account at the new place, but we still had power for some reason. After a LOT of fruitless enquiries on my part, they finally got in touch and said no worries, we'll set your account up. So they did. They set me up two brand new accounts AT MY OLD HOUSE.
Don't get me started on AGL. We built a place at Wallaroo and it was zoned as Lot 9. To confuse matters, they renamed the road to be the same as it's extension. So there was a "lot 9" and a "no 9". I sent them the map, the zoning design approval, the plans and where the existing no 9 was (MILES up the road).
AGL said "you've already got a meter, you don't need another one". They couldn't tell me when the last meter read was, who the meter belonged to, the MIRN (the meter reg no), nothing. I had a new block of land that needed a meter and they wouldn't give me one. I said "do you think I collect them? Why would I want another meter if I had one". They refused and rejected my application.
F*ckwits.
Classic Utility provider incompetencedoesn't matter which one they are just as useless as each other hey @Footy Chick
Yep, the standard is so astonishingly low, that to be a market leader, you don't have to do much.
I would have sent them a copy of the CT.
I have had the same issue at work with SA Water. 6 months and over 100 phone calls and emails to get it sorted!
