Scam bank emails

[JAS]

I know it's a bit late in the day for you guys (time zones) but I've just checked my emails and I have one supposedly from the Commonwealth Bank. I think that's one of yours isn't it?

I have never banked online or to the best of my knowledge had any dealings with that bank or any other overseas bank but it has the bank name and a logo across the top and says...

We are currently performing work to improve our website, and some areas of the site are unavailable at this time.
We apologise for any inconvenience this may cause.
All accounts will be updated in the next 24 hours, please have your debit card number ready. If your profile is not updated untill June 3, 2009, we will be forced to suspend your account.
Your account update link will expire in 48 hours.Click here to login.

Sorry I can't get the whole email to copy and paste...just the text bit.

Like I said I know it's a bit late but I thought I'd give you all the heads-up incase you get on and do bank with them...double check by phone or visit the bank itself.

Regards
JAS

[Dogwatcher]

I'm sure it's a fraud.
Why would you get it?
Clicking the link could be dangerous.

[RustyCage]

http://www.commbank.com.au/news/netbank-news-30.aspx

[Pseudo]

One of the email accounts I monitor has been getting at least one of those daily for the last fortnight.

That particular account had never received any spam before now.

[JAS]

I'm sure it's a fraud.
Why would you get it?
Clicking the link could be dangerous.

Exactly...never clicked on it just moved it straight to the deleted folder.

Looks like you guys already know about it though so fair enough...just thought better safe than sorry.

Does seem a bit weird that I got one...I have a '.co.uk' emil addy so no Aussie connection there

Regards
JAS

[the joker]

i get about 8 a day

[dedja]

Classic phishing email ...

You did the right thing JAS.

Just remember to never use web links to enter your private information, including accounts and passwords, from any emails and you should be safe ... and be absolutely sure you are on the legitimate website ie. www.commbank.com.au before you enter such details.

The culprits usually use the scattergun approach to target their audience, hence why you will get these types of emails even if you don't have an account with them.

Mark them as spam and delete.

If you receive them at work, the IT adminstrators should be able to block them from being released to the network.

[JAS]

i get about 8 a day

Wow...that's the first one I've ever had but only mentioned it cos I thought it was an Aussie bank and I'd hate to see anyone on here get caught out.

Regards
JAS

[wycbloods]

i get about 8 a day

same here

the last few days they have tried the same thing using St George. The blackberry is going crazy all hours of the night .

[JK]

I've noticed a huge increase in these lately, particularly under the guise of Netbank (Commonwealth Bank online) ... And then today the St George emails started, never look at them or any of the Tinned Pig emails I get.

[Psyber]

I bank with ANZ, Bank SA, and HSBC, but I've only ever got that sort of spam referring to my non-existent Commonwealth Bank or Citibank accounts.
I guess they target the banking groups they have heard of...

[heater31]

I am a customer of the bank in question and Every time I log in for about the past 2 weeks get a warning message about them. I don't get the emails so its all good from my end

[The Ash Man]

I used to run the internet banking dept for one of the big 4 banks

We would get these emails forwarded to us from the Feds and customers everyday

Basically dont click on any links that claim they are a bank
The bogus site will look exactly the same but it is not 128-bit encrypted and therefore can be keylogged
When logging into to banking sites always look for the padlock in the bottom right hand corner to check you are on a secure site

[gadj1976]

BUMP

I've received two scam emails in the past few days.

One from Sara Bagwell - all over the internet

The second was a bit more mischevious. It was apparently from Paypal and said "please confirm your change of email address as .............." some foreign email address. I was instantly taken by it. The email said "your account may have been hacked, please notify your immediate family etc to this apparent hack. To rectify your details, fill in the details below"

The "details below" was your credit card details.

The email came from a person @ppal.com (whereas paypal is not ppal.com)

A colleague came and saw me this morning and said she got a call from someone claiming to be from Microsoft last night. The person said that "all of your details have been exposed on the internet". She then swift talked her way to allow my colleague to use "online.net" or some similar website which allows you to remotely access anyone's computer with authority from the user. The microsoft helpdesk person then did a lot of "oohh my god......ohh my god.......oohh, god look at that". Then transferred her to her manager. Her manager accessed the computer, did the same oohing and ahhing and then said "to fix this, we need $299. If you don't give us your credit card details we'll take your microsoft licence away". She said "oh well I don't have $299, so you can take my licence away if you want". They backtracked. Backtracked enough that the bloke hung up and the woman rang back and said, "look, we'll do it for $194, but we need your credit card details NOW". She again declined and the woman hung up.

That colleague has just come back to me and spoke to Microsoft technical support. Microsoft said indeed it is a scam. Microsoft said that they never call anyone direct about technical issues like this.

[Johno6]

i had a similar call,
from microsoft tech help line or something.
said they have seen i have been downloading some malicious software etc my pc is in danger.
so i said sorry where are u from, she was an indian woman, said microsoft IT.
i asked ok well what ISP am i with, shes like i dont know im from microsoft.

so i said to her, thats wierd im downloading malicious software, i havent used my laptop in 6 months.... she paused, sounded confused so i hung up

[Gingernuts]

A colleague came and saw me this morning and said she got a call from someone claiming to be from Microsoft last night. The person said that "all of your details have been exposed on the internet". She then swift talked her way to allow my colleague to use "online.net" or some similar website which allows you to remotely access anyone's computer with authority from the user. The microsoft helpdesk person then did a lot of "oohh my god......ohh my god.......oohh, god look at that". Then transferred her to her manager. Her manager accessed the computer, did the same oohing and ahhing and then said "to fix this, we need $299. If you don't give us your credit card details we'll take your microsoft licence away". She said "oh well I don't have $299, so you can take my licence away if you want". They backtracked. Backtracked enough that the bloke hung up and the woman rang back and said, "look, we'll do it for $194, but we need your credit card details NOW". She again declined and the woman hung up.

That colleague has just come back to me and spoke to Microsoft technical support. Microsoft said indeed it is a scam. Microsoft said that they never call anyone direct about technical issues like this.

Stacks of people are getting this one. Very dodgy, wish there was some way for the authorities to nail them.

[MatteeG]

A colleague came and saw me this morning and said she got a call from someone claiming to be from Microsoft last night. The person said that "all of your details have been exposed on the internet". She then swift talked her way to allow my colleague to use "online.net" or some similar website which allows you to remotely access anyone's computer with authority from the user. The microsoft helpdesk person then did a lot of "oohh my god......ohh my god.......oohh, god look at that". Then transferred her to her manager. Her manager accessed the computer, did the same oohing and ahhing and then said "to fix this, we need $299. If you don't give us your credit card details we'll take your microsoft licence away". She said "oh well I don't have $299, so you can take my licence away if you want". They backtracked. Backtracked enough that the bloke hung up and the woman rang back and said, "look, we'll do it for $194, but we need your credit card details NOW". She again declined and the woman hung up.

Mrs G got this call yesterday at work (at a retail location)... Surely they can track these idiots. Most people are too smart for this but no doubt they will get some clueless folks....

[Brucetiki]

A colleague came and saw me this morning and said she got a call from someone claiming to be from Microsoft last night. The person said that "all of your details have been exposed on the internet". She then swift talked her way to allow my colleague to use "online.net" or some similar website which allows you to remotely access anyone's computer with authority from the user. The microsoft helpdesk person then did a lot of "oohh my god......ohh my god.......oohh, god look at that". Then transferred her to her manager. Her manager accessed the computer, did the same oohing and ahhing and then said "to fix this, we need $299. If you don't give us your credit card details we'll take your microsoft licence away". She said "oh well I don't have $299, so you can take my licence away if you want". They backtracked. Backtracked enough that the bloke hung up and the woman rang back and said, "look, we'll do it for $194, but we need your credit card details NOW". She again declined and the woman hung up.

That colleague has just come back to me and spoke to Microsoft technical support. Microsoft said indeed it is a scam. Microsoft said that they never call anyone direct about technical issues like this.

Yeah my mate got one of these calls. Just one small problem, he's had Macs for about 4 years!

My hotmail account constantly gets the 'your bank account has been compromised' e-mails (which is funny because I have one bank account and not from the various 'banks' that e-mail me). Most are filtered straight to the junk mail folder. Simple rule of thumb is NEVER respond on click on a link from an e-mail that's claiming to be from a bank. Banks never ask for this sort of details via e-mail, and if there are issues, they'll either do it via a message in your Internet banking system or via snail mail.