Black listed companies

[Jimmy_041]

Washing machine gave up last month

As we have done for 30+ years, we bought a Fisher & Paykel as we do with most whitegoods (despite my anti All Blacks stance)
Last washing machine lasted 20 years.

What a pile of shite. Had to get the Good Guys technician out within a fortnight
F&P now a chinese company and this thing was manuafactured there
Technician said he spends 80% of his time on F&P products - "dont buy them"

Mrs Jimmy is now going medieval on Good Guys and F&P.
I've been there - I do pity them. Best to cut your losses and give her money back: you wont win.

No more Fisher & Paykel

[MW]

Washing machine gave up last month

As we have done for 30+ years, we bought a Fisher & Paykel as we do with most whitegoods (despite my anti All Blacks stance)
Last washing machine lasted 20 years.

What a pile of shite. Had to get the Good Guys technician out within a fortnight
F&P now a chinese company and this thing was manuafactured there
Technician said he spends 80% of his time on F&P products - "dont buy them"

Mrs Jimmy is now going medieval on Good Guys and F&P.
I've been there - I do pity them. Best to cut your losses and give her money back: you wont win.

No more Fisher & Paykel

I could have told you that
Look, you won't find an Australian made Washing Machine I can tell you that from any supplier.
Your choice is pay premium for European made (western Europe, not eastern Europe...) or pay a reasonable price for a good brand that still design and manage the Quality in Australia but manufacture in a low cost country.

[Booney]

Washing machine gave up last month

As we have done for 30+ years, we bought a Fisher & Paykel as we do with most whitegoods (despite my anti All Blacks stance)
Last washing machine lasted 20 years.

What a pile of shite. Had to get the Good Guys technician out within a fortnight
F&P now a chinese company and this thing was manuafactured there
Technician said he spends 80% of his time on F&P products - "dont buy them"

Mrs Jimmy is now going medieval on Good Guys and F&P.
I've been there - I do pity them. Best to cut your losses and give her money back: you wont win.

No more Fisher & Paykel

I could have told you that
Look, you won't find an Australian made Washing Machine I can tell you that from any supplier.
Your choice is pay premium for European made (western Europe, not eastern Europe...) or pay a reasonable price for a good brand that still design and manage the Quality in Australia but manufacture in a low cost country.

What would you know?

[Jimmy_041]

Washing machine gave up last month

As we have done for 30+ years, we bought a Fisher & Paykel as we do with most whitegoods (despite my anti All Blacks stance)
Last washing machine lasted 20 years.

What a pile of shite. Had to get the Good Guys technician out within a fortnight
F&P now a chinese company and this thing was manuafactured there
Technician said he spends 80% of his time on F&P products - "dont buy them"

Mrs Jimmy is now going medieval on Good Guys and F&P.
I've been there - I do pity them. Best to cut your losses and give her money back: you wont win.

No more Fisher & Paykel

I could have told you that
Look, you won't find an Australian made Washing Machine I can tell you that from any supplier.
Your choice is pay premium for European made (western Europe, not eastern Europe...) or pay a reasonable price for a good brand that still design and manage the Quality in Australia but manufacture in a low cost country.

My bad - should have checked with safooty.net first

We are quite happy to pay a premium for a good machine - this one is ****ed
Clothes come out dirtier than go in.

[Brodlach]

Washing machine gave up last month

As we have done for 30+ years, we bought a Fisher & Paykel as we do with most whitegoods (despite my anti All Blacks stance)
Last washing machine lasted 20 years.

What a pile of shite. Had to get the Good Guys technician out within a fortnight
F&P now a chinese company and this thing was manuafactured there
Technician said he spends 80% of his time on F&P products - "dont buy them"

Mrs Jimmy is now going medieval on Good Guys and F&P.
I've been there - I do pity them. Best to cut your losses and give her money back: you wont win.

No more Fisher & Paykel

I could have told you that
Look, you won't find an Australian made Washing Machine I can tell you that from any supplier.
Your choice is pay premium for European made (western Europe, not eastern Europe...) or pay a reasonable price for a good brand that still design and manage the Quality in Australia but manufacture in a low cost country.

My bad - should have checked with safooty.net first

We are quite happy to pay a premium for a good machine - this one is ****ed
Clothes come out dirtier than go in.

Get your maid to hand wash them

[Footy Chick]

I've had one Simpson washing machine and the rest have been F&P and have used them all until they died in the arse.

Even the one i bought 2 years ago hasnt skipped a beat, so I'm not ready to poo poo them just yet.

Every other appliance in my house is Samsung but refused to go down that path with the washing machine after all the ones that spontaneously combusted. Still don't trust them.

[Wedgie]

Yeah the missus swears by Samsung for everything ever since she got a TV fixed that was about 3 years out of warranty.
Currently have TV, Washing Machine, Fridge and a tablet.

I've always been shitty with them ever since my only Samsung TV died in the arse 1 week after the warranty ran out and I didn't even consider contacting them and threw it away.

[MW]

Yeah the missus swears by Samsung for everything ever since she got a TV fixed that was about 3 years out of warranty.
Currently have TV, Washing Machine, Fridge and a tablet.

I've always been shitty with them ever since my only Samsung TV died in the arse 1 week after the warranty ran out and I didn't even consider contacting them and threw it away.

If you ring and mention "Australian consumer law" you will get them fixed outside of warranty within reason.

[gadj1976]

Yeah the missus swears by Samsung for everything ever since she got a TV fixed that was about 3 years out of warranty.
Currently have TV, Washing Machine, Fridge and a tablet.

I've always been shitty with them ever since my only Samsung TV died in the arse 1 week after the warranty ran out and I didn't even consider contacting them and threw it away.

I had a Panasonic TV at my holiday house at Wallaroo. I remember paying 1750 for it. It would've been used maybe 20 times over 3 years. It died whilst we were up there one day. I rang them, they said 'bad luck' - obviously they weren't to know how much it had been used. But the concern is that it died after less than 100 hours use. NEVER again am I buying an expensive (I class 1750 expensive) TV. Just not worth it.

I've replaced it with a 549 Teac and that works a treat. At home, I got a Polaroid from Big W for about 500 bucks, which also is great. The remote on the other hand is a dog's breakfast but that's another story.

[wenchbarwer]

Yeah the missus swears by Samsung for everything ever since she got a TV fixed that was about 3 years out of warranty.
Currently have TV, Washing Machine, Fridge and a tablet.

I've always been shitty with them ever since my only Samsung TV died in the arse 1 week after the warranty ran out and I didn't even consider contacting them and threw it away.

Their approved repair mob are terrible to deal with. Shite communication

[Jimmy_041]

Yeah the missus swears by Samsung for everything ever since she got a TV fixed that was about 3 years out of warranty.
Currently have TV, Washing Machine, Fridge and a tablet.

I've always been shitty with them ever since my only Samsung TV died in the arse 1 week after the warranty ran out and I didn't even consider contacting them and threw it away.

If you ring and mention "Australian consumer law" you will get them fixed outside of warranty within reason.

Mrs Jimmy's favourite 3 words at the moment

[MW]

Yeah the missus swears by Samsung for everything ever since she got a TV fixed that was about 3 years out of warranty.
Currently have TV, Washing Machine, Fridge and a tablet.

I've always been shitty with them ever since my only Samsung TV died in the arse 1 week after the warranty ran out and I didn't even consider contacting them and threw it away.

If you ring and mention "Australian consumer law" you will get them fixed outside of warranty within reason.

Mrs Jimmy's favourite 3 words at the moment

It's an interesting law... makes manufacturing warranty irrelevant

[Jimmy_041]

If you ring and mention "Australian consumer law" you will get them fixed outside of warranty within reason.

Mrs Jimmy's favourite 3 words at the moment

It's an interesting law... makes manufacturing warranty irrelevant

I dont use it all of the time but its useful when I feel aggrieved.

Another great service is AFCA - I use it against financial services firms as the final, and decisive, blow.

The fact I warn my clients to do anything to keep a complaint out of AFCA should give you some idea about how effective the threat is.

[Psyber]

TV - my 2009 vintage Panasonic plasma model still works fine and has never needed any work done. We also have a 2021 Sony which is used more now because of its great picture quality and wifi connectivity, but its program listing is not as good as the old Panasonic at updating TV channel listings. It leaves blank areas until you select on the blank channel and then it refreshes the screen.

Laundry equipment - the first Miele washer and separate dryer both lasted over 20 years. Of the subsequent pair bought next in 2004 - because my then wife wanted an update - the dryer is still going fine in 2024 but he washer conked out in 2015. I was told by the tech to be selective about what washing materials I used, and suggested I stick to OMO powder as some others tend to clog things up.

(That wife died in 2008 and I didn't marry again until 2019. During thet time I was unskilled at selecting the best washing pwder or liquid options)

[Jimmy_041]

Update

Fisher & Paykel have conceded defeat
They offered to replace this bomb but Mrs Jimmy gave it to them both barrels

Mrs Jimmy to get a refund for a new washing machine from Good Guys

[MW]

Update

Fisher & Paykel have conceded defeat
They offered to replace this bomb but Mrs Jimmy gave it to them both barrels

Mrs Jimmy to get a refund for a new washing machine from Good Guys

The machine was fixable but you got a refund anyway?
Good win for you, but that's poor form by F&P. If they do that for all customers their Warranty cost would be through the roof.
I'm guessing a sales rep didnt want the hassle and signed it off

[mighty_tiger_79]

Washing machine gave up last month

As we have done for 30+ years, we bought a Fisher & Paykel as we do with most whitegoods (despite my anti All Blacks stance)
Last washing machine lasted 20 years.

What a pile of shite. Had to get the Good Guys technician out within a fortnight
F&P now a chinese company and this thing was manuafactured there
Technician said he spends 80% of his time on F&P products - "dont buy them"

Mrs Jimmy is now going medieval on Good Guys and F&P.
I've been there - I do pity them. Best to cut your losses and give her money back: you wont win.

No more Fisher & Paykel

I could have told you that
Look, you won't find an Australian made Washing Machine I can tell you that from any supplier.
Your choice is pay premium for European made (western Europe, not eastern Europe...) or pay a reasonable price for a good brand that still design and manage the Quality in Australia but manufacture in a low cost country.

My bad - should have checked with safooty.net first

We are quite happy to pay a premium for a good machine - this one is ****ed
Clothes come out dirtier than go in.

Atleast you've recognised the errors of your way

[LaughingKookaburra]

Yeah the missus swears by Samsung for everything ever since she got a TV fixed that was about 3 years out of warranty.
Currently have TV, Washing Machine, Fridge and a tablet.

I've always been shitty with them ever since my only Samsung TV died in the arse 1 week after the warranty ran out and I didn't even consider contacting them and threw it away.

If you ring and mention "Australian consumer law" you will get them fixed outside of warranty within reason.

Mrs Jimmy's favourite 3 words at the moment

Extended warranties with house hold appliances (Most other things infact) aren’t worth the paper they are written on. If you know Australian Consumer Law enough they will fix the faults within that time frame without the need to fork out extra - The good guys are finding this out the hard way at the moment with a massive law suit.

FWIW Electrolux made products more often than not are pretty reliable and unlike most other manufacturers their ovens and rangehoods are still made in Australia (Adelaide infact). Only up until 3-4 years ago their fridges were made in Orange however there are serious discussions about bringing them back as the profits aren’t as big as they anticipated.

[Booney]

Yeah the missus swears by Samsung for everything ever since she got a TV fixed that was about 3 years out of warranty.
Currently have TV, Washing Machine, Fridge and a tablet.

I've always been shitty with them ever since my only Samsung TV died in the arse 1 week after the warranty ran out and I didn't even consider contacting them and threw it away.

If you ring and mention "Australian consumer law" you will get them fixed outside of warranty within reason.

Mrs Jimmy's favourite 3 words at the moment

Extended warranties with house hold appliances (Most other things infact) aren’t worth the paper they are written on. If you know Australian Consumer Law enough they will fix the faults within that time frame without the need to fork out extra - The good guys are finding this out the hard way at the moment with a massive law suit.

FWIW Electrolux made products more often than not are pretty reliable and unlike most other manufacturers their ovens and rangehoods are still made in Australia (Adelaide infact). Only up until 3-4 years ago their fridges were made in Orange however there are serious discussions about bringing them back as the profits aren’t as big as they anticipated.

Seen some of the jokers that work there?

[Jimmy_041]

Update

Fisher & Paykel have conceded defeat
They offered to replace this bomb but Mrs Jimmy gave it to them both barrels

Mrs Jimmy to get a refund for a new washing machine from Good Guys

The machine was fixable but you got a refund anyway?
Good win for you, but that's poor form by F&P. If they do that for all customers their Warranty cost would be through the roof.
I'm guessing a sales rep didnt want the hassle and signed it off

It being fixed is debatable
It was a pure hunk of junk
Clothes came out dirtier than going in

Mrs Jimmy walks quietly with a big stick
Contemporaneous notes with the names, & times, of who she speaks to
She is a litigators dream client